Курс 1
USD :
0.78
EUR
7.95 UAH
32.00 RUR
7.95 UAH
32.00 RUR
You can finde customer manual below. It will help You to get to know how should correctly our webside use. There are answers to the frequency asked questions. Read this one attentivly before start to work our resource with.
Microsoft Word format Manual download
From the beginning the main aim of our Company is to provide our clients wide range of auto spare parts and accessories with. Internet technologies development allows us to do buying process more easy and faster.
Today our Company stands one of the leader at the market and progress all time.
Inherently of PartMaster: latest modern IT, owned system products, analytical and statistic markets data accumulated during the years of work, qualified team - we do all possible it will be profitable and comfortable for You to work with us.
Today we propose for our customers:
- the most perfect auto spare parts on-line search and oder system; large auto parts on-line catalogue for European, Japanese and Korean automobiles;
- different ways of auto parts You need searching ability (Car body number (VIN) searching, OEM number searching, on-line catalogue searching);
- complete information spare part about (different manufactures analogs, applicability, prices, terms of delivery);
Wide range
There are more than 27 millions titles of OEM and not OEM spares and acessories from world leaders in our price lists. We cooperate with suppliers from Europe, Japan, OAE and from other countries. Offer spare parts for tuning and for dedicated application vehicles.
Our Company make use of a personal maintenance
Every one from our clients get a personal manager who\\'s task is follow up Your oder completion progression: from oder placement to oder receipt. Completely computer-aided system for client\\'s on-line control after execution of order: payment/delivery/oder shipment computer control. Informing by everyway: sms/e-mail/e-shop. Fast circulation of documents and any payment form. Minimal terms of oder delivery to cusomer by everyway (auto, air,mail and messenger service).
Работая с нами и нашими партнерами, Вы всегда можете быть уверены в высоком качестве продукции, в надежности доставки и очень удобном сотрудничестве . Мы будем рады видеть Вас среди наших клиентов!
Invite automobile companies official dealers, auto-shops, service stations and retail buyers to co-operation.
There are spare part catalogues with OEM codes which are supported by all OE manufactures and suppliers at our webside. You can finde by Yourself the spare part You are interesting in and supplier and also do oder and payment. Oder and delivery will be done at the earliest possible date at most advantage price.
# You need to register account on our site, having specified your login, password and e-Mail address
- at the moment of registration the manager of your region will automatically be assigned to you
- after autorization at the site you need to fill out your personal data at the User profile, that your manager could contact you in the shortest terms.
# Make orders:
- using Cart section
- send VIN request to your manager, having specified VIN number of your car and necessary parts
# Pay for order, having selected more convinient for you payment way
# Take away your order from our storage or request delivery of parts, having co-ordinated cost of delivery and a conditions with your manager
# To finde in automotive catalogues the spare part You are interesting in by oneself.
# If You know OEM spare part code You can search this one in Price on line
If You know OEM spare part code in "Serch in price online" division the following information is available for You:
- spare part price
- terms of spare delivery
- delivery statistics and history of spare part (brand name) You\'ve selected
- OEM and not OEM analogs of spare part existence
With a glance of analogs searching
With a glance of analogs searching gives You a chance to get additional information existence of analogs of spare part You need about. First of all, do oder before, urgently recommended to get Your personal manager consultation correspondence of spare part analog number to OEM number of the same one about.
# If You don\'t know spare part OEM number send VIN enquiry to Your personal manager. Indicate car body number (VIN) and names of spare parts You are interesting in. Your enquiry will be processed by manager and You get list of spare parts selected by manager for You.
# Spare part price You can get to know in "Search in price online" division. Paste in field "Parts codes" code of spare You whant to know the price.
# In case of price level wasn\'t detected in price on-line You can send VIN enquiry to personal manager for to get information spare part price level and terms of delivery about.
When You order spare parts, please, take into account that the price level which is shown at webside do not includes cost of delivery. So the price at a site is the price of spare parts in Kiev. Delivery cost discuss Your manager with.
1. Put in to the cart the items You are interesting in:
- by the instrumentality of Search in price online division. Paste code of spare part You need in to the field "Parts codes" of search line.
- by the instrumentality of "cart" division by import parts codes from Excel file
Import spare parts to cart
If You know OEM codes of spare part You need - You can use "Import parts to cart" service.
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When Excel file have been loaded the system will give You the following information: price level each of the parts and terms of delivery. You could select acceptable items and put them in to the cart.
2. When all of the spares are in cart allready You can do the following You need: delete, do order, add remarks
3. For make out an order - select spares in the cart and press "Make an order"
- for each spare part You are going to order indicate it\'s attribute as the following (ONLY, BRAND, WAIT, WAITSTOCK, QUAN, AGRE)
- select acceptable variant of payment and delivery
# Опция "Автооплата"
При оформлении заказа вы можете задать ему опцию "Автооплата" (галочка Автооплата в форме оформления заказа). Наличие этой опции позволяет системе автоматически отправлять заказ в работу при занесении денег на Ваш счет в системе partmaster.
Рекомендуем использовать эту опцию, чтобы менеджер мог как можно быстрее приступить к работе над вашим заказом.
Если опция "Автооплата" при оформлении заказа не была выбрана - то вам необходимо будет вручную отправить заказ в работу. Сделать это можно в разделе Заказы
# Опция "100% предоплата"
Если вы укажите для заказа "100% предоплату" - мы будем ждать от Вас полной оплаты стоимости заказа прежде чем приступить к работе над ним.
При "100% предоплате" заказа вам дается скидка в 2%.
Если вы не выбираете галочку "100% предоплата" при оформлении заказа - Вы можете оплатить лишь половину стоимости заказа и он будет отправлен в работу. Оставшиеся 50% зачисляются на Ваш долг системе partmaster, который должен быть Вами погашен при получении заказанного товара.
4. После того как вы оформили заказ - он появится в разделе Заказы
1. Put interested positions into Cart
- through Price-online section, having inserted into "Parts Codes" field at the search code of your necessary spare part
- through Cart section having imported spare parts codes from excel file
Import spare parts to Cart
If you know catalogue codes of spare parts necessary for you - you can take advantage of service of Import of spare parts into Cart
After loading excel-file the system will give you the information: the price of each part and delivery terms, - where you can choose positions approaching you and to put them into Cart
2. In the Cart you can dispose of your positions: to delete, make an order, to add the comment to each part
3. To make order please choose part in your Cart and click "Make Order" button
- On the form of registration of the order you can specify signs for each ordered part(ONLY, BRAND, WAIT, WAITSTOC, QUAN, AGRE)
- also you can choose payment type and delivery way
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# "Autopayment" option
When making the order you can select "Autopayment" option for it (please choose "Autopayment" check box in the form of order registration). Presence of this option allows system to send automatically the order to work at adjusting money to your account in partmaster system.
We recommend to use this option that the manager could start to work as soon as possible over your order.
if the option "Autopayment" at order registration has not been chosen - that will be necessary to send manually your order to work. You can do this at the Orders section
# "100% prepayment" option
If you specify for the order "100 % prepayment" - we will wait from you for full payment of cost of the order before to start to work over it.
At "100 % prepayment" of order we\\\'ll give you the 2% discount.
If you don\\\'t choose "100% prepayment" checkbox when make order - you can pay only half of order cost and order will be sent to work. Remaining 50% of order cost are enlisted on your debt to partmaster system which should be extinguished you at reception of the ordered parts.
4. After you make an order - it appears at the Orders section
# On a site it is possible to track executions of your order all by stages
Important!
If your order is accepted to work you have no right to refuse its payment and reception even if we will execute it partially. Also, on any position in the order, the quantity of the ordered details or the order can be reduced can be entirely removed.
# You can see order status at the Orders section. 
# To see statuses of ordered parts possible at the Parts in Work section
# There are some statuses of passage of the ordered positions (parts):
- «Paused» - new, only created order. You need to pay you order if you want to move it to work. Till the moment of payment the order will not change the status. If you have wanted to refuse the order at this stage, come into "Orders" and cancel it.
- «In Work» - You put money to your invoice, and order move to work. You can refuse on this stage by orer refuse. To do this contact to you manager
- «Confirmed» - Provider confirm that ordered part is available, and price and shipping term wasn't change
- «Road» - You order has been alredy bought from provider, and now is in road. If you part doesn't become broken during shipping, then it will be available on our storage soon.
- «Store» - You parts shipped to our storage.
- «End» - Order completed and shipped to you.
- «Refuse» - Order canceled.
This could be happend for following reasons:
1. You refused ordered parts.
2. Parts were not available from Provider (or price was change)
3. Parts were broken during shipping.
If you still need "Refuse" part - order it once more or send request to manager.
Quick and on-fly info about your order status make purchasing from our site simple and comfortable.
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