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Home / For Customers / The rules and nuances of working with us


1.We will search the spare parts around the world for the cheapest price.
2.All  proposals and the results of our work you can track online, in your personal account on our site.

Footnotes: personal account,  parts in the work,  instructions for working with the site

3.Due to the fact that:
- there is a constant turnover of goods in warehouses
- gap in time between the payment and cash deposit and the actual start of the order
- replacement of the code, change cost by the manufacturer

we can not always guarantee 100% availability of spare parts. But we guarantee to fulfill all of your orders to find parts for you.

4.In case of refusal, we guarantee an immediate refund without any additional fees (if you pay by credit card VISA, MASTER ...)

Footnotes: methods of payment

5.Due with all the nuances, described above, we take only 50%  prepayment for your order, the remaining 50% and delivery charges will be charged completely after a full collection and packaging of your order.

Footnotes: shipping cost calculatorInformation about delivery

6.If you do not know the part number, use request by VIN or online catalogs

Footnotes:  request by VIN , catalogs

To help in the transport and customs clearance please contact us by: sales@autopartmaster.com